Return & Replacement Policy – Marvans Covers

At Marvans Covers, customer satisfaction is our priority. Please read our return and replacement policy carefully before making a purchase.

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1. No Returns or Refunds

• Orders placed during any Sale, Offer, or Discount Campaign are not eligible for return or refund.

• We do not offer full refunds under any circumstances once the order is confirmed.

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2. Replacement Policy

We offer replacements only under the following conditions:

• If the product received is damaged or defective.

• If the product parcel is not opened and the parcel is not yet dispatched.

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3. Conditions for Replacement

• Customers must inform us within 24 hours of delivery in case a damaged/defective product is received, along with unboxing video proof.

  • The parcel is unopened.

  • The customer agrees to pay extra shipping charges for the replacement.

    If the replacement request is due to a change of product preference (size, color, or any other reason), it will only be processed after delivery if:

     

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4. Return & Refund Policy (After Delivery)

• If you wish to return the product after delivery without opening the parcel:

   

  • A 50% amount deduction will be applied.

  • The refund will be processed only after we receive the parcel back in original condition. ( Transparent sealed paper ) 

   

• If the parcel is opened, no replacement or refund will be provided.

• Return shipping charges will be borne by the customer.

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5. Shipping Charges for Replacement

• For all other replacement requests, both-way shipping charges will be borne by the customer.

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6. Non-Replaceable / Non-Returnable Items

• Products purchased under any Sale/Discount/Offer.

• Products that have been used, unsealed, or tampered with after delivery.

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📌 Note: Marvans Covers reserves the right to accept or reject any replacement or return request based on the above conditions.